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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6460 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 316 Showing 6,301-6,320 of 6,460 reviews
  • Rated 1 out of 5 stars

    ghost squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not answering phone; hangs up on you after going through prompts.. PLEASE HELP

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Total Tech membership is a $200 scam.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are over priced and not worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't get suckered in.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it.................................EVER!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DVD player stopped working and I took it back to the store where I purchased it they refused to honor warranty

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I recommend it only for your own benefit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They give you many excuses and do not respond to your help as you imagine when you make the purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I recommend it only for your own benefit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They give you many excuses and do not respond to your help as you imagine when you make the purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to use a warranty for a broken item but since I didn’t return it they told me I couldn’t use the warranty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen Warranty?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not return my warranty? I used my warranty after my product was damaged but it should be a 2 year warranty

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BEST BUY SHIPPING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my item late!!! Not happy if you stated my item will arrive on time . Then you should make that happen!! Not late!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst experience by far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience with trying to get my money back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely wack its just not great and i was disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Protection only replaces 1 controller!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can only return the Elite 2 once, if it breaks (and it will) you have to buy the protection again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Money back for warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get my money back for the warranty I purchased for $20 with my purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stupid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why was this cancelled when i had one year left????

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    geeked squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't get anyone to answer my calls; NEED HELP! pppplease!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them brand new out the box and when I tried them on they didn’t work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to be $70 for a warranty and went up for no reason

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Protection plans are a must for electronic items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for items that are breakable are always good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad sucks for everything. Honestly is a waste of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    needed and reliable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you buy expensive stuff this is a must trust me

    I would recommend this to a friend