Customer Ratings & Reviews

Great device coverage for the value and now I don’t have to worry about replacing (another) expensive headset!

I absolutely love this blender. I make 2 shakes a day and put fruit, frozen veggies and ice in them. My old blender had the blades only at the bottom and would take forever to chop all of that and blend it. The multiple blades of this on the different levels chips and blends everything in seconds. It’s also so much easier to clean because the blades lift out easily as opposed to having to disassemble the whole thing. It’s lightweight. My only thing is it’s very tall when all assembled and barely fits on my counter beneath my cabinets.

They have great protection. I have not had any issues at all

Great service and customer care and support with problems with any products i may come across......

Yes it is. If you got an electronic like a gaming controller that you know might break, you can return it and get a new one.

I’ve had the pulse earbud for almost a year now. The sound quality is great thanks to the recent updates on the PS5 where you can adjust the settings on the Pulse Explore. Good for gaming and for those who does not like the headphones where it gets hot in the ear and heavy on the head after hours and hours of game time. It’s almost perfect except for the connection issue where it randomly disconnects fromt he console.

We got a warranty because our last two controllers, our children played with and they didnt last too long.

This is one of those things you buy hoping you never have to use. But when you do have to use it... oh my goodness are you so glad you did. Truly zero questions asked (besides the typical “what’s wrong with it” and such) and just gave me store credit to get same item or a different item of my choosing. I now buy their protection with all of my big purchases knowing that Best Buy has my back.

Excellent!! If the product breaks down you just bring it in for a replacement. Haven’t used it yet, but it seems to be great.

always insure your products!!!! is something goes wrong with them they'll help you fix it or they'll replace it with the same product but new! i have een in stores hearing people fighting and arguing about how their products just gave up and theyre trying to get their money back eventho they didnt even out insurance on them OR EVEN HAVE A RECIPT!!!!! ALWAYS HAVE YOUR RECIPT WHEN YOURE RETURNING ITEMS, I AM TIRED OF POEPLE GIVING THE BUSINESS TO WORKERS THERE WHO ARE JUST THERE TO DO THEIR JOB AND GET THEIR BILLS PAID

Haven't had to use it but feel good knowing it is there if we need it!

This is a king of things that must have, I would say mandatory when talking about Game Controller.

I always buy the geek squad protection plan. If anything happens to my kids gaming accessories I take it to geek squad to get fixed and if they can’t fix it they replace it or give me back my money. You can also buy a new plan after the time has lapsed from the first one. The price is always reasonable.

Always good to have back up if anything goes wrong with an item

Gotta have geek squad protection on my kids electronics to keep them going in case they break.

They fixed my controller in seconds. Super nice and friendly!!

So far these headphones have great sound quality. The volume goes up pretty high and the sound was crisp. Mostly play it with Modern Warfare 3 and it’s been perfect. Charging station is pretty good although sometimes you have to make sure the headphones are in contact with the charging station.

Headset stopped working only a couple months of use. Good thing i purchased the geek squad replacement plan! Brought back to best buy and was able to get a new headset, super easy! Thank you!

I always get the protection on my controllers and headsets. It has saved me more money than the original cost of it.

I always buy this warranty with any product that i purchase from Best Buy. I've had to use it a few times over many years, and they never give a problem - just change it out for something that costs the same price that i paid, even if they're on sale, i still get credit for what i paid.