Customer Ratings & Reviews

It was a great experience and I use this almost daily!!

Perfect protection for your needs have no worries and stress free

I love shoppping with you guys thank you so much can’t wait to get my next orser

Works great. Looks fabulous on my kitchen counter.

Important since I have a young child using this controller

Not available returned 3 times already, do not recommend

Ive had to call them before to get help with my laptop and they were super friendly and helped me no problem! They seemed happy to help and did not seem annoyed like most people do that come to help with anything.

Anytime I've ever had any issues with any appliances I purchased from best Buy, the service always meets or exceeds my expectations.

This is one of those things you buy hoping you never have to use. But when you do have to use it... oh my goodness are you so glad you did. Truly zero questions asked (besides the typical “what’s wrong with it” and such) and just gave me store credit to get same item or a different item of my choosing. I now buy their protection with all of my big purchases knowing that Best Buy has my back.

the workers at my best buy made it fast and easy to add the warranty

Excellent attention fast service, check the item, and express replacement.

Best buy is so good with honoring the warrantys and very helpful

I really love having this protection. It only took one damaged computer with no policy to convince me of the value. When I have needed help from Geek Squad, they have done a great job. Fast, professional, efficient.

They have covered a warranty for my console for the last year and a half and it's been great, helped with ease of mind and the ability for me to feel confident in the safety of my console.

The best warranty for a controller like this, I’ve replaced it a couple times already and it’s just the cost of a new, regular wireless box controller. If you play competitively this is the controller and warranty for you!

Overall I like the product but the mouse feels a little too small for my hand.

Great protection service for protection. Highly recoodmend for almost any product!

Why doesn't this tell me what I am reviewing it just ahowed a picturebof aome black random shapes, which I didnt know what they represented

I usually get the replacement plans on items that are $150+ just to be on the safe side. I had no issues when coming in for a replacement for my xbox elite controller. I highly recommend on these types of things that can be easily broken and accident prone.

Always recommend so far they have stayed consistent on staying behind their warranty. Never have hidden fees and always honest and helpful