Customer Ratings & Reviews

Great service. Like most protection plans you have to go through different loops to get your issue resolved. I never purchase any protection plans but decided to give geek squad a go and wow! Definitely worth it!! Highly recommend this service.

Geek squad protection plan? Does it get any better!?

Added 2-Year replacement to my Xbox Elite Series 2 Controller. I've had the 2-Year replacement before and I just walked into the store and they instantly replaced the controller for me. Great to have just incase something happens to the controller.

I think is worth the money for geek squad. You never know what can happen especially having kids

Great service that was provided to me with the geek squad!

It is always better to be safe than sorry. Peace of mind is a goodnthing.

Very good for small items quick and easy and the help you quickly

used the geek squad for controller issues. They made it easy and effortless to solve issue

I used my geek squad and got a new pair of headphones I love the service

Helped get everything up and ready to go for me with no trouble

Salvarez helped me out a bunch with finding the right controller and the right plan for paying. Super friendly and inviting. Got along well with his coworkers and wasnt afraid to as for help when something came up. Overall a great experience

We got this for a wii remotes because they break all the time. Unfortunately I was a little disappointed that you have pay 20 dollars retime they replace them to cover the new one. It’s still a lot of money to keep paying. I think wii should fix the issue with this remotes

I always like to make my technological purchases at Best Buy, as I always find excellent products, without the fear of having something not original in my purchase, thanks BB

Got this for the gamer headset for my 11 yr old son. Love how it covers everything from accidental to defective. Had it on the old one I bought him a couple years ago and before the replacement policy was up the left side stopped working. My husband went in with the old headset and they literally gave him full credit for my old headset and was able to get brand new ones.

Best security to have. Price is right to have to keep for your own.

Anytime i needed help they always did what they could and helped me

Dont forget to get insurance when buying your eletronics its definantly worth it!

The ability to replace this product worries free with a simple approach is why I love the Best Buy 2 year warranty program. I don’t buy it for every product, but I love it for electronics such as the Elite 2 Wireless controller

Protection plans are always worth it with newer technology. Don’t skip out on it, you may regret it.

This was the best gift ever I got this brand work very well and love it it’s one of the best