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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6374 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 6,374 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect your stuff if you can especially since they seem to honor it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is worth every dollar spent trust me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service team is very helpful and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was In n out in less than 2 minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I saw Best Buy was one of the retailers releasing this new PS5 controller set I knew I was going to get it. They get your order ready pretty fast and I love their geek squad protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service quick and easy absolutely love it and it’s always reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty I bought headphones here and I had it for about 1 year or so stopped working took it back and got a new one the same day love the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate our cashier that day for offering the warranty because with out it , I would of gotten a new headset due to my dog destroying my most recent one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this and never is going to get a different warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warrentee

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year hassle free warentee you cant beat it. I have purchased this almost everytime i purchase something knowing i have no worries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service! Didnt Give Me No Headachs! Best customer service

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad always comes through love my protection on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are wonderful and inexpensive. Works great. I wouldn't buy anywhere else. Perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't have to worry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers joy-sticks are designed to fail after 6 months. With the geek squad service, I don't need to worry about having to pay full price for a brand new controller when the joy-stick fails.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who works for a tech company it’s important to have coverage on certain items. Controllers are something you definitely want insurance for as the analog sticks always go due to repeated actions like pressing forward to run.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protected my gear

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect the product never know what will happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    definitely buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I use my PlayStation controller all the time this is definitely worth getting so I don't have to pay $60 every time my controller breaks. I only have to pay $20 and return the controller of course thanks for the great service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help highly recommend. Very professional and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and friendly, really helped me a lot!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swift help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Persistent in great customer service spectacular response

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure what husband purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great. Like color i get it when i want works everytime

    I would recommend this to a friend