Customer Ratings & Reviews

Most people are hesitant to get the coverage. But BB is so good about taking care of you for having it. I am adamant about NEVER getting any electronics from places like Walmart, because they are notorious for having refurbished items and selling it as new. ALWAYS get the Geek Squad coverage because it comes in SUPER HANDY.

super helpful and quick, they are all super nice as well

Xbox controllers just don’t last! From normal wear and tear I always have issues within 2 years of purchasing a controller, so having the geek squad protection is a must!

Geek squad has always done right by me! If they can’t have it fixed quickly, whatever it may be, they’ll just replace it. Very hassle free process. Love geek squad.

I HIGHLY recommend this plan for every electronic purchase. When I have had to return items they were accepted with a simple question of what's going on and let me see if we have a replacement in stock. In most cases I leave with a brand new replacement item.

I was able to get me a new controller with this warranty. you dont have to worry about buy a whole new controller when you have warranty

Does the job as the controller I buy this for seems to stop working after a year or more

Very good! I liked how they answer any questions I may have

Really good investment if you value your expensive gadgets.

Really good investment if you value your expensive gadgets.

Very happy with services, connected every very quickly

I had an issue with my laptop for work and wouldn't be able to leave it at the store. The tech came to my house figured out the problem with two different items and the problem was resolved in an hour or so.

I decided when I got my dualsense controller if I'm going to play for a while I may drop it or maybe spill water accidently. This plan gives me a peace of mind plus just go to my local bestbuy and swap out for another. If you're getting a dualsense controller or use xbox controller or even switch. This will help!

Its alway good to have a protection plan wouldn't make a purchase with out it

Amazing service for anything that we needed as far as technical help.

Awesome product still going? Would buy again if needed another.

Best warranty around, they try to fix my watch it wasn't posible so rhey give me a new and all this in 5 days

I love this plan have been using it for years on many devices.

They replace my stuff when it’s unfixable all the time so we get the plan

Great warranty. Would advise getting for controllers.