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Customer reviews

Rating 4.8 out of 5 stars with 6618 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 6,618 reviews
  • Rated 5 out of 5 stars

    Returns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy service for my Return i Think Best Buy has the best coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On point! No hassel exchange. Easy to work with. Excellent customer service. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat the system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase because in two years I can bring it in and get a brand new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan for the what it’s worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insurance plan is perfect for items over $100.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its fixable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hopefully I won't need this for a nice long while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ehhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy 2 year service!. Always 5 or more, nothing breaks in 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Preparing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet but i know it will be very useful when i do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps you covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job as the controller(Xbox x series wireless) I buy this for seems to stop working after a year or more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1 fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad you guys are there when I need you. Way to go Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a GREAT Savings on Warranties and the Geek Squad too!! LOVE IT!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality people and a Quality price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is the best there is, hands down. Anytime I ever have an issue or need an exchange the Geek Squad staff are always quick to take care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite series 2 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at the Morse road location are great. They help out 3 different times with the same repair because Microsoft is cheeks with doing their repairs properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced item no questions ask and it did not cost me anything there waranty program is the. Best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    covers stick drift and havent used yet but good safety net

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung wireless headphones failed to fully charge on the right side headset. I was covered under my tech protection plan. I received an immediate relpacement with any additional charge the same day thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Giving a helping hand!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy's customer service has always been very helpful and are a great company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad top 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty in the market you’re really just paying 20 dollars for a new controller instead of spending for price if it breaks

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Product Replacement Plans always worth it to me.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Product replacement plan has always been worth it for me, worst case I never have to use it but best case if something happens ive alwaya gotten a replacement product without any hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed Me The Best Controller To Purchase For The Value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been choosing Best Buy services for a long time and using all the that they have offered me. I am honestly very grateful for the service and good treatment they always offer me.

    I would recommend this to a friend