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Customer reviews

Rating 4.8 out of 5 stars with 6618 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 6,618 reviews
  • Rated 5 out of 5 stars

    Great to have for tech devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth the money if your devices are highly used. I’m glad we purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return and warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful with my return and the purchase of my warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the extra warranty when I bought a headset for my grandson. This is the best warranty and the easiest one to use if you need to return the item. I had to exchange one item and it was the best and no hassle exchange I have ever had. The Geek Squad was excellent and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It resolved my issues promptly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad it puts my mind at ease when having any issues with my tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s insurance without the denial of replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this, it’s no questions asked, and I appreciate the no anxiety upgrade when I have a broken product. It does cost a good amount, so I’m choosy about what products I sue this with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement plans are clutch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller overall but get the 2 year protection, youll definitely come across stick drift within that time and you can exchange it for a new one. This is why geek squad is so good... You can choose to renew the 2 year at that time, so basically you just pay 20 bucks for a new controller. im on my 5th controller in 4 years, but aggressive on the thumbsticks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is worth it.always protect your tech. You never know what can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought about it first about having to pay more for protection but then realized it was for my gaming . So I decided to pay that protection and not my girlfriend now she’s pregnant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal. It is a great thing to have on all of your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but good experiences here. Always straight to the point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very helpful for unforseen circumstances, and has been a very good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. Had really bad stick drag on my Xbox controller and I went in since I had the geek squad protection and they gave me a brand new controller. Definitely recommend getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price bought it for my son for Christmas. Can’t wait to give it to him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money to buy the 2year no questions asked replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have this warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much worth it. They’re always quick and easy to replace what I need and the price is a little high but much more worth the trouble of not having the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful and quick with whatever I need when I’m looking for help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My return was simple and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is really excellent due to the customer service is on time and responsible, so I definitively THE BEST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and quick service, my controller was defective, and I’m glad I put the insurance, for which geek squad helped me replace in a quick way

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless head phones work great. They really keep the outside sounds out and have a good clear sound. The first pair actually broke after 3 months. The microphone just fell off while I was using them and I was not hard on them. I had the warranty so they were easily exchanged for a new pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So awesome to have items replaced if they break in 2 years

    I would recommend this to a friend