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Customer reviews

Rating 4.8 out of 5 stars with 6618 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 6,618 reviews
  • Rated 5 out of 5 stars

    They remplace my controller , and gave a new produ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insurance works well if you have any issues in your product, they replace quickly and you do not have to waste your time because they respond fast .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy instore replacement!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far best purchase I've made at Bestbuy. I've bought several Xbox Elite Controllers and they have all gone out. Visiting my local store for a replacement was quick and painless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are wonderful and inexpensive. Works great. I wouldn't buy anywhere else. Perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Had issues but Geek squad made it super easy to get my issues resolved, they helped me out almost immediately!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A life saver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t reccomend it more for controllers and headphones and anything alike! All my stress was relived once I get this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad alas ready to assist you in your needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my other gaming headset using this warranty. Great service and love how convenient it has been to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good to have, it pays itself off after one use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing team ofPeople

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a house full of Electronics you can’t go wrong with this plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controllers insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is always help, they taken care of my Xbox controllers everytime there was a problem. Very friendly and super helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes i do love geek squad and their services to my electronics:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great for controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is always great and I believe it’s a must for gamers who use controllers frequently and don’t want to keep buying a new one at full price when something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If able always go with their protection warranty! Especially with controllers and electronics. Never had an issue, and they stand behind their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for all products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 would recommend. Its so incredibly easy to replace everything and with products feeling like they truly do have about a 2 yr lifespan, this is a slam dunk no brainer to add

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and good service I would recommend anyone to get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing blends evening perfectly! I’ve had it almost a year and works just as good now as it did when I first got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller last pretty long most the time Staff is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sometimes necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan even if I don’t need it because there are days you will need it and don’t have it. For me a necessary for some not so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad always very helpful and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Replacement Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good service, they going to be available for you to check your devices and you can get a replacement.

    I would recommend this to a friend