Customer Ratings & Reviews

No questions asked, just check the merch for quick return. Drifts, buttons not working properly. Just take in and get a new one!

It's good to have a protection plan................

I highly recommended you to get the replacement plan because if anything happens in that time frame they give you your money back or exchanged it and honestly I work to hard for my money so anything I buy I make sure I get the replacement plan.

I highly recommended you to get the replacement plan because if anything happens in that time frame they give you your money back or exchanged it and honestly I work to hard for my money so anything I buy I make sure I get the replacement plan.

Great controller. However, let's see what happens in 3 months if the left stick starts to drift.

Very good whatever it is I bought years ago I forgot what it was lol

Love the warranty from geek squad almost no questions asked

Fast and easy help from the Best Buy geek squad team. I didn’t take long to get a replacement for my headset, I when in and out and less than 10 minutes

Love the geek squad just wish they traveled to our area which is 120 miles from 2 different stores in 2 different directions. Very disappointed!

This is a good purchase especially if you have kids who play often.

So worth getting the additional replacement warranty. Had to replace my Ninja blender twice due to leaking cups and done so with no questions asked

Great warranty got me a new controller for free with warranty then got another warranty for 11 dollars.

Great controller, Haven’t had an issue with it yet but glad to know once I do, i’ll have the choice to get it returned for a newer one.

Love extended warranty on PS5 got to replace the joystick every 2 years cuz it drift or buttons stick

My husband loves this and never is going to get a different warranty

I purchased a Xbox controller and a warranty two years ago at a store that closed. Recently I needed to use the warranty, had no issue finding receipt and received a new controller!

Protection plans always come through clutch in the end. I purchase it with everything i buy.

They are print and resolve my problems when needed and promtly

Its alway good to have a protection plan wouldn't make a purchase with out it

Excellent Service! Didnt Give Me No Headachs! Best customer service