Customer Ratings & Reviews

Don’t buy a controller without geek squad it’s a must!

Yoy cant go wrong. Sometimes you just need a little love. Replacement cost isn't worth the risk on most items especially if your need is amediate

Amazing ! Always getting my items on time. Best location

Best thing I ever purchased! Controller broke, and I brought it back no questions asked and picked up a brand new replacement.

[Employee of bestbuy] LOVE BEST BUY..............................................

Really appropriate the help that i got with Geek Squad assistance in any of my items. I try to make sure that i always get coverage on all my items because i know i am in good hands!

It’s worth it! I never thought I would sign up for this but was tired of switching out to new game controllers every 6 mths or less than a year. so I ended up using this warranty at about 6 mths when the game controller broke down again. And got new one as a replacement

When you purchase any electronics, I highly recommend you buy the insurance. I’ve done it for years. They always take care of my products. You never know when you need it.

i always recommend protection plans for electronics

I love their service only place I buy my electrics

I like the peace of mind from a protection plan. Thanks.

Great price for a Xmas gift! I’m excited to see my kids face!

All I can say right now is that I am GLAD I got this plan--actually, I have a few of them on other products. You wouldn't believe what they'd do for you. Find out for yourself when you get a plan.

Great warranty, just walk-in and exchange for a new in stock items.

The warranty program at Best Buy is Excellent. It is very reasonably priced using my Tech membership. We recently had to use a warranty and there was not problem at al get an item replaced. The Best Buy employee was very helpful and made the replacement process very easy.

I'm not sure what I even bought this 2 year protection plan for... I continue buying the replacement plans for things because Best Buy honors them and the return/replacement is no hassle at all. Once I remember which item I bought it for....

I love having a piece of mind knowing that I'm covered in case of me being clumsy or just an accident/

Great service. Always love when geek squad can help assist me with all devices and equipment

I recieved a really kind and fast service at best buy in union new jersey. I recommend this store

Always worth spending the money for the coverage. I have had numerous headsets that start to break after a few short months. Buy the warranty.