Customer Ratings & Reviews

The protection plan covers so much and is worth every penny. In my opinion, a lot more easier in some cases just to go through Best Buy protection plan as opposed to the manufactures warranty

Associate’s always friendly & efficient. I never make a purchase without Geek Squad protection because I know they’ll always give me the best service.

Best Buy has the best warranty when it comes to your devices or items not working. With their HASSLE FREE, NO QUESTIONS ASKED approach is awesome. They will replace the item, or provide a refund, so that you may purchase a new one.

They were very very helpful when my ps4 headset started not connecting to my console. They helped me leave out of there happy and content.

Great peace of mind. Bought it because I've had friends who have had it and they easily switched out my buddy's PlayStation controller with the warranty

What can I say....if it breaks during my protection period, geek squad will fix or replace it. Always get this service for big purchases.

Great value for the cost ! Very easy to use in case of a controller getting stick drift or something else. Would recommend!

Clutch! Needed some thermal paste for a repair and bestbuy had in stock ready to go!

This has always been helpful!! We highly recommend it!

Great headset. Great deal. Great cheap 2 year warranty

Had a controller fail due to stick drift and they replaced it no problem. I bought the insurance again because future stick drift is inevitable.

Can’t go wrong with a deal like this. 20 bucks covers 2 years of literally anything happening to your head set. (Except if stolen or lost). My son breaks things like his life depends on it and this plan helps me cover this headset.

I’ve always been a firm believer of protecting your items. The geek squad protection has saved me so many times. It’s worth the money

Quick, simple and offered a reasonable solution, actually made the process not aggravating

Worked good squeezable triggers gives you an edge in pvp and sound through headphones and mike are crystal clear another pvp advantage recommend to friends

I bought this service "just in case" but luckily the product was fine. I have asked the Geek Squad questions about my product in the store and they gave me lots of help and very good advise. Gload I had this service available.

No hesitation they replaced my product within two years!

If you get a product at Best Buy it’s always a good idea to get a replacement plan you’ll have to deal with the manufacturer sending it back having to pay for a box in the hassle of wasting your time when you can just bring it right to the store

Always get the protection plan. You can never be too careful

Geek Squad usually makes things quick & painless for me when I have a warranty, so it’s always handy to have one on a product.