Customer Ratings & Reviews

The agent was exceptionally nice and professionally responded to every question I had.

The agents are always fair with their plans. Always ready to help and get the best solutions to people at moments notice.

I always get my purchases insured with geek squad and it’s worth it every single time!!

Two year warranty is amazing on my Xbox controllers that seem to have some sort of issue around the one year mark.

It's nice to know that Geek Squad has your back. But truth be told? I hope i never have to use it!

They have never given me any problems with returns and replacements. This is the only place I like dealing with warranties.

I havent had to use the warranty but I'm sure if I have to ill be happy with it because geek squad is actually in the best buys so you can take it to a Best Buy to get it fixed or replaced

Warrenty was not used but bettee safe than sorry .

You must have to be on the safe side because you never know what’s going to happen

Very Impressive! Inspiring exciting fun merchandise, well please.

I never complete a purchase from BestBuy without also getting one of their trusty warranties. If anything goes wrong, they fix or replace the item with light speed. The warranties aren’t too high priced either. Great way to feel safe about your purchases.

Great product and very durable. Only problem is when I mix certain fruits with ice they don’t blend as well, maybe I should try adding a water or milk mixture .

Get insurance to have but next time try to get the theft and lose protection

Protection policies have saved me so much throu best buy. Electronics can fail, and planning for that is always a good idea.

I have had all kinds of serves and paid lots of money and at the end when i want to but a claim they try to change my more money but geek squad does what they say they are going to do excellent work you get your moneys worth

Never had a problem with Geek Squad, any issues i have ever had they took care of it

[Employee of bestbuy] Great having an extended warranty you can depend on

[Employee of bestbuy] Great having a extended warranty that you depend on

If your looking to spend your gift cards on something, best buy has everything you need without even having to look elsewhere

I purchase the accidental replacement every time I purchase something from Best Buy. Sometimes I never have to use the protection plan, but there are times when I needed to use it. I feel good knowing my product is covered for 2 years with a free replacememt.