Customer Ratings & Reviews

Getting a protection is equivalent to peace of mind.! I highly recommend to get a protection for every electronics or appliances you buy. Peace of mind is priceless.

They answered my question easily and was able to give me a solution within minutes

Awesome protection plan. We would pay more on the devices if it wasn’t for the plan.

Definitely worth every penny highly recommend this ability and stand on their word

The geek squad protection is great value because it protects your products if something were to happen to them

A MUST HAVE, when it comes to expensive and EASILY breakable items. I've sadly had to use it anout 4 times since I've got it

Bought the 2 year geek squad warranty and I am pleased to know if my item fails to works or breaks that it will be replaced

Warranty is the best. It was recommended to me by my father after i started playing competitively and wearing my controllers out fast

Protect your tech with geek squad protection, best purchase

Protect your tech with geek squad protection, it’s great

This controller feels amazing to use. The back buttons and trigger stops make a big difference, especially in fast paced games. I like being able to set up different profiles and switch depending on the game which makes it super convenient. The build quality feels solid and premium. The only downside is the battery dies quick, but the charging cable is long enough so it has not been a big issue. Overall it is expensive but you can tell Sony put a lot of thought into it.

I recently opted for the 2-Year Accidental Geek Squad Replacement Plan for my PS5 controller, and I’m really glad I did! First off, the peace of mind it offers is fantastic. Knowing that my controller is protected against accidental damage (like spills or drops) makes me feel more relaxed during intense gaming sessions. When I accidentally dropped my controller during a heated game, I was worried about how much it would cost to fix. I filed a claim, and the process was surprisingly easy. I took it to my local Best Buy, and they handled everything quickly. I ended up with a replacement in no time, which was a relief! The fact that there’s no deductible is a huge plus. I didn’t have to worry about any extra costs when I needed to get a new one. Overall, I highly recommend the 2-Year Accidental Geek Squad Replacement Plan if you want to protect your investment. It’s made my gaming experience much more enjoyable, knowing that I’m covered for any accidents that might happen!

These agents are real and are willing to help and accommodate your needs. I know when I bought my membership I took my computer straight to Geek Squad. They rectified the situation with my laptop. They also installed 24/7 technical assistance! Anyone, who knows taken a laptop to geek squad should know the prices. Total Plus Membership gives you free assistance 24/7. Thanks Geek Squad!..

This is one of if not the best warranty I’ve ever had it is extremely hassle free and they are very helpful with repairs or replacements

Love the product. ............... .. ... .. .. . ..... ... . .... ..

[Employee of bestbuy] I buy the Geek Squad Protection on literally every item that offers it. Using the warranty is always a seemless process and I much prefer working with people at Best Buy in person than attempting to contact any sort of brand over the phone/email and praying for a response.

Geek squad for the win!!!!! If u dnt go geek your jus a jock

Having protection on your devices is always worth the price !

Worth it. I think the price is based on how much the item costs but $50 to guarantee a new item within two years is worth. In two years if there’s anything even slightly wrong just take it in and you’ll likely walk out with a brand new version of your item.

love the coverage never had a problem with their coverage