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Customer reviews

Rating 4.8 out of 5 stars with 6516 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 6,516 reviews
  • Rated 5 out of 5 stars

    Easy Swap, didn't have to pay to renew protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny for anything electronic, especially ps5 controllers which are known for unfortunate Stick Drift. This is a real thing and definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service no haggling or hassle whatsoever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They handled my situation of a broken controller very good. No questions were asked and a new item was given right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never pass this up on headsets.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty. I always end up using it with things like headsets and controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you can get this option and have it just incase anything happens to the product and they are amazing at helping with any issues you have I absolutely love using the geek squad service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Protection.2-Year Accidental Geek Squad Protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service product for gaming controllers. Easy swap at the store, then repurchase on the new one. Genius!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection was bought for my son's Xbox series X controller which provides for free replacement once he breaks it which always happens so protection is a must can't live without it for kids under 12

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Nice look!! Feels great!! Would recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m a 5 star man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents helped me with a warranty claim. I was in out like a demon’s whisper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i went with the geek squad protection plan they offer great protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a headset I recently purchased break and either the geek squad protection was able to exchange quick and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend on anything you get. And if you have the app you dint need to ket track of the receipt it keeps it in file for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy a product without it. Sure, you could use the manufacturer's warranty, but this protection plan just makes things easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend on anything you get. And if you have the app you dint need to ket track of the receipt it keeps it in file for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly dont buy anything from Best Buy without the warranty..it's easy to exchange and is never a hassle

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    old reliable

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad will never disappoint, no matter if its help with a computer, replacement or just questions regarding your tech, they got you covered. I always get my things covered with geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem Solvers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good service, any problem you have? They got you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year warranty through geek squad. Would recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That's why I love to buy from Best Buy every where yiu go they offer yoh 1 year warranty. Best Buy offers you 2yr warranty. A great Purchase.

    I would recommend this to a friend