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Customer reviews

Rating 4.8 out of 5 stars with 6618 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 6,618 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can really be worth the value is anything goes wrong. We have had several products that we were so glad that we had bought this warranty for. And the ease of exchange/refund if needed can’t be beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very pleasant and helpful I love geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love getting geeksquad with whatever we can because they’re always so helpful and if they can’t help us they just refund us or do an even exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A just in case item…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use Geek Squad yet, but it is good to know that I have them available when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service always helps me out when my computer needs upgrading even comes out to your house, now that's customer service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty that you could trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service that’s needed for any device in my opinion. Saves you from headaches since you could get quick help from geek squad locations near you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not purchase something electronic without have a Geek Squad protection plan. Most electronics break and with Geek Squad protection, I know I can get a new one or the electronic device repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this on everything i buy here its aleays good to have a back up plan and best buy replacement is mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Servíce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always so helpful with all of my question and concerns always able to replace and or help me exchange items and repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the biz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked guarantee, definitely a must have in today's world of disposable electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 STARS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement plan with a PS5 is a must especially since the sticks drift issue is a common problem. No issue with Replacing my controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s not Optional to me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t purchase anything without this. They fully replace the value of your item if they can’t get it repaired! 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is So Needed for Some Things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pretty sure this is for my stealth headphones and everyone i talked to told me this is a non negotiable. I am not a thrower of my headphones, but there was an update that made me feel like they were busted after 1 week of owning them.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Perfect

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Absolutely loved everything about it. It works amazing and had no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy your warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I bought the warranty because it did come in handy when I dropped it a few times. It’s worth getting it incase it breaks or stops working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can't predict on the electronic items, I have always bad luck with gadjets but this plan has given me peace of mind. Have had lot of items covered and few got replaced under this plan too. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped replace my broken equipment or f

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy when my remote first broke and my tv, helps just in case something breaks and you need help with it being fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plan for controllers etc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to have a plan never know when something will happen but when it does as long as your (covered) = geek squad protection plan its a breeze getting back in action

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go there!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!! Would definitely recommend people to take advantage of their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime I had a question or concern it was answered. It's nice to be able to just go into the store and get my items exchanged or repaired.

    I would recommend this to a friend