Customer Ratings & Reviews

I highly suggest getting the added GSP especially now these guys and gals at Best Buy always have your back I been shopping here over 20 years for this reason only they respect and want to help the customer

Buy the protection! A week before the end of the protection my grandson’s headset decided to have mic malfunctions. Took them in, got a replacement pair no problem. I buy the protection plan on all gaming and electronic items

I just love Best Buy's Geek Squad Protection Plan. I never have a hassle when needing to return something. I don't even have to have the receipt. They just look-up my phone number and find everything they need.

Excellent service great product everything was awesome from them.

I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

I like this protection if anything is wrong with the product, I could change it

Easy to get xbox controllers replaced within the warranty period if the purchase is linked to your best buy account

I always buy the replacement warranty when I buy electronics. I have used two warranties for products that broke in the two years. Best Buy always honored the warranty and replaced the items. This is a great value.

Worth it just for the peace of mind. Can’t beat having some insurance against kids and myself.

I appreciate the two-year warranty option. These headsets are expensive and can easily malfunction.

This is a great buy, all you got to do is bring back the damaged insured device and you’ll get a new one right away.

I have gone through about 5 different controllers because the bumpers give out. The protection plan has save me 10x more than it costs

If something is worth buying and you think there is a high risk it could be damaged why not spend a few extra dollars now and protect it.

Can't beat the insurance for a product. I always buy the insurance from bestbuy. The are no questions asked when I need to return/replace or fix a product

[Employee of bestbuy] Good stuff I can replace my bad controller with a good one

I honestly recommend Geek Squad Protection on mostly everything. Specially things that will get daily use and/or could be worn and torn through regular use or suffer from any sort of power surges.

I will not buy products without the Best Buy warranty! It’s the best any store has to offer! No hassle ever, just walk in and get new item!!

Geek squad protection offers peace of mind. Todays electronics aren't made to last, so get the warranty and give yourself some extra time

2 year warranty always saves you, and if you dont want the same product they will give you a bestbuy gift card for with the same value