Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6618 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 6,618 reviews
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would really recommend the warranty for 2 years it makes you more at ease knowing if you break something you can just get it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    kidproof / dogproof ps5 controller? yes please!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kidproof dog proof protective layers for ur controllers .. without any weird covers lol love accident protection for our gaming kids !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is always breaking his headset service contract is very necessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Said they’d replace my item regardless of how I broke it well they did that’s all I have to say Ps. Don’t break your new remote to test this out just makes you look dumb when walking out with a new (replacement) item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is totally worth it. I had an item stop working and they took care of it. No hassle

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad fixed my computer !

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] geek squad agents are patient and they work with you on whatever issues you are having will always recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Geek Squad Protection plan for additional warranty. Thankfully haven't had to use it, but it gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replaced product no questions asked

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this just in case our gaming headphones ever broke, which they did and they were replaced no questions asked with a band new pair. would recommend on certain products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are helpful with providing services and opinions to make the best and correct purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this always helps whenever i get controller drift or any issue with a controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find geek squad protection to be worth the money, we have used it several times, and have been glad to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have a hard time deciding if to buy this warranty or not but im glad i did if anything happens to my product geek squad takes care of it i have bought it for other products and happy i did..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty was well worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome and helpful. They assist me everytime I go to their store! Really great people and fun to be around even at BestBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the color, but it stopped tracking.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year the controller stopped tracking, but, sadly, I really like the shock blue color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend geek squad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend geek squad protection for anyone shopping for gaming controllers. They will take care of you. No questions asked if your device messes up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't complain the controller is amazing and offers all the versatility and customisation that the other brands like scuff have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and protection plan even if you think you wont need it its always a great idead to add it to importan things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will give you peace of mind if anything goes wrong it will be fixed at no extra coast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protect yourself

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sometimes you must protect yourself from high performance products you want but have a poor reputation, and break soon after the factory warranty period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this geek squad protection this means I don’t have to buy a whole new controller i can just pay 20 dollars or get my money back

    I would recommend this to a friend