Customer Ratings & Reviews

[Employee of bestbuy] Just your good ol geek squad replacement, it breaks, u get a new one. Not hing else i could ask for

Absolutely love and appreciate the Geek Squad and the coverage from the plan, have used it a time or two and is totally worth the hassle free experience of swapping out your items if need be.

Definitely needed this for my PS5 Controller bc I had to buy a new one bc of the stick drift no bueno

always get the protection plan from best buy it has saved me a couple times

Geek squat is the best. The fact that they have a division that guarantees this service baffles me.

Worth it because you never know what could happen I used it on headphones that stopped working for no reason after a year.

I’ve had excellent success previously. This particular purchase is about to be tested though so I will update if needed

Money well spent just keeping it short and yeah always get warranty on any item over 100 dollars

I have owned 3 sets of these over the years and biggest issue is the weak plastic around the earpiece area; breaks after a lot of use, set down too hard or drops less than a foot on carpet. Warranty is worth it. Sound is superior.!

The service I had was great and speedy the interaction was great and made me feel comfortable.

Not bad at all the time it’s good for beginners :)

I've not used the service yet, but it's comforting to know they have my back in case it breaks.

They were able to identify an issue I was having with my phone for months in a matter of minutes!

It works, and they are pretty nice and professional, I've got this for controllers and they give what they offer.

I purchased the Geek Squad Service just incase I needed it but so far I haven't had to use it. I think it is a awesome service to have, I know someone that has used it personally and they love it.

Usually costs a bit more then I would like, but can be very useful if you have problems. I tend too buy this on delicate items or not new in box items. Was very helpful on fridge I got that had issues. They took care of me nicely

I must have this. It is worth it. I don’t have to worry to go out and buy another headphone when it broke for my son. They will get you a new one when you have a protection plan

I love their protection plans when ur item breaks u bring it in they look it up and u getba new one

I wish I got this insurance the last time or two I bought a controller! MUST HAVE

Good warranty never have a problem on a claim they always help you