Customer Ratings & Reviews

I am extremely satisfied with the warranty i purchased i come when broken or not working properly get a new product no questions asked and i buy a new warranty on top of that

Great protection service for protection. Highly recoodmend for almost any product!

I purchased an Xbox controller on sale and purchased Geek Squad Protection. After a little over a year, with kids, it was shot. Buttons were sticking and it had moderate drift. I took it to the closest Best Buy, they had me get a new controller and swapped me out with no questions asked. It was surprisingly low stress and I will consider it in future purchases as well.

Great service if anything happens to the product, fast and easy return process.

Great controller. Super good for Call of Duty games. Adjustable triggers, adjustable color, adjustable drift movement. This controller is insane. 100% recommended

It is the best service to have for electronics and of course my PC and TV.

Very good service. Efficient and effective. Excellent.

I love knowing that my devices are safe being with geek squad because if you have any sort of problems with the product they sail the seven seas cross the uncrossable mountains and tear through the heavens to make sure you get your devices fixed or in worst case scenario replace your device. Might have slitly exaggerated a bit but I can truly trust my devices in their hands.

So glad I got the plan, hoped I would never need it but when I did geek squad helped me every step of the way

Turtle beach has a great audio quality headset but I have a heavy hand and I’ve had about 2-3 different pairs in the past 5-8 years of gaming which isn’t bad tbh .

Andy was very patient and helpful with helping us choose the right laptop we need.

Best way to get a new controller for when it eventually dies out without paying full price for a new one each time

Geek squad protection plan? Does it get any better!?

It’s connects fast to my Xbox sounds great has different modes that you can use if you connect your the headset to your phone and use the turtle beach app

Great in case anything happens to them thats why i bought this protection. Any spills anything protection covers a new set of them

I'm so thankful for having the Geek Squad Replacement plan. It's saved me so much money! Gaming controllers and headsets tend to wear out so, when you buy them the plans are essential! I have personally gone through 6 Xbox controllers out of which I only paid for 3. Plus the customer service is top-notch! Best Buy and Geek Squad is my go-to for electronics!

I think it’s wonderful how it blocks out all of the background noise

Very helpful. Able to change out contoller when too much wear and tear for new

It is a must have to buy Geek Squad insurance for any item you buy. It has saved me from spending more than I should on certain items in case something has happened to the item. Easy exchanges, no hassle.

Love that i can get my stuff completely replaced for a fair price.