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Customer reviews

Rating 4.8 out of 5 stars with 6333 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 6,333 reviews
  • Rated 5 out of 5 stars

    Love the replacement plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that i can get my stuff completely replaced for a fair price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is great if you buy electronics, specially controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's reassuring to know the product I've purchased will be replaced or repaired if something goes wrong. It's a small cost for the piece of mind it gives me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I seldom buy electronics that aren’t covered by this warranty. It’s easy, and convenient in case of an accident or regular wear and tear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for my PS5 DualSense Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best extended warranties available. Though as it varies in price per item, some items it seems to cost a little too much when adding the extended warranty. I bought it for my PS5 controller. I think it's great insurance for controllers as they are statisticlly bound to fail. They basically give you a second controller (Gift Card) for only $19.99. Of course you have to give back the initial, broken purchase. I get the extended warranty for all my electronic purchases. I always try to get the accidental coverage. Most times, I use the coverage more than it costs in the long run. I'm also a big believer in insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money if you don’t want to run out buying more controllers full price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Great Headset!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset quality for the playstation, has many functions and i can adapt it to my liking. For me its been very durable and very reliable. Its been my go to headphones everyday. I would 100% recommend to anyone looking for a reasonable price and good headphones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty usually works well but havent had tonuse it yet to know for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service that was provided to me with the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely change my gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 out of 5 and i haven't even used all the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s always good to switch colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the color to switch colors . The controller feels good on the hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been a good option. Have never had any issues with their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money , they will replace whatever is broken or fixed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option for replacing broken products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all the two times I’ve needed to replace my broken equipment this really works unless your product becomes discontinued then they will issue a refund for your products price but over all it’s great to have better than paying full price for a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and courtesy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were wonderful. Completely respectful of my home. I accually left them inside the house so i could finish working on my brothers truck. They come got me when they were done and explained everything to me to the tee. I think the house was clean then it was when they got there. Thanks guys,thanks best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It the best way to buy a new things for entreteiment if you are using a lot or even if you get damage it best buy will take care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have unfortunately had to use the coverage before, and the process has always been seamless! Highly recommend going with the protection every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS THE BEST!!!!! ALWAYS HELPFUL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD IS THE BEST!!!!! ALWAYS HELPFUL AND VERY FRIENDLY.... I recommend getting the 2-Year Accidental Geek Squad Replacement for all your electronics... their hassle free exchange is unmatched...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and does as it should was able to replace no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Resolve any issue fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coverage. I dont think twice to get coverage for anything that i buy.

    I would recommend this to a friend