Customer Ratings & Reviews

A warranty is almost a mo brainer for controllers due to the stick drift issues and it's nice to know if it should ever happen you'll be covered. Do yourself a favor and just get the warranty if yoire debating it. You know what they say, it's better to have insurance and not need it than to need it and not have it

Best geeks I’ve ever met no better geek will you ever find

I was a little apprehensive on getting a PP but the fact that my controller is cover for 2 years including any accidental damages from Geek Squad is a must have for any PS5 controller

Necessary I always purchase. Product does not hold up under heavy use.

Need to have for kid and adult items things can always go wrong but with 2 year warrenty Best Buy is always helpful with a return or replacment

The insurance plan is perfect for items over $100.

Definitely worth it on the controller like elite or any tbh

Had a problem with my Xbox controller they replaced it no issues with the protection plan

Cant go wothout it. Needed for all my purchases at BestBuy.

hopefully I won't need this for a nice long while

The Geek Squad member was very helpful. Great services. Help me with my purchased history and was very professional and quick.

I usually purchase Best Buy's GSP for high ticket items or those that I feel will have a higher probability of breaking down either during the manufacturer's warranty period or beyond but within the coverage period of Best Buy's GSP. It has never disappointed me - coverage is great and it usually involves either an exact (or equivalent replacement) or store credit (or gift card) for the purchase price of the defective item. I highly recommend this!!!

I love my service here with geek squad and have recommended it to all my friends and colleagues!

If something is wrong with your item they help you with everything you need.

The geek squad warranty is one of the best warranties I’ve ever had coming from any store great please keep it up

Geeks can not say enough about there quality and warranties,excellent! Highly recommend getting geeks protection.

Protection plans are always worth it with newer technology. Don’t skip out on it, you may regret it.

They always give the best service and make sure that they answer all your questions so they don't leave you with any doubts. They help you in a timely manner and always give 100% in solving any issues i may have or have had. I always recommend my friends to purchase geek squad for all electronics.

I am very happy with my experience with the squad they helped me receive the best pricing on repairs from all my devices.

All the employees are incredibly talented and excel in their respective roles.