Customer Ratings & Reviews

All the employees are incredibly talented and excel in their respective roles.

Very good I was incredibly impressed with this product. Words can not describe the beauty and practicality. I love it!

My PS5 controller was drifting so I came by and replaced it. The staff was amazing as always and I got in and out with a new controller in less than 5 minutes.

What I love about geese squad supporting protection is a simple factor of the simplicity behind going into any store having them pull up your account and they can assist you with whatever your needs are!

I recommend you get the protection plan because they male sure you get a replacement quick and easy

I always purchase protection for my items. Whenever it no longer works, Best Buy does an awesome job of replacing it!

The wired setup ensures there’s no lag or battery concerns, which is a big plus. The cable is long enough for comfortable use, though I wish it had a detachable option for storage.

Always worth getting especially for electronic. If something happens you you can exchange for a new one thats if they still have it.

Great service and easy exchange. Always buy the insurance.

8yo's always breaking them or spilling something on them. This is one warranty that's worth it!

I really need the 400 and I am always happy with the service and support on all items

This is one of those things you buy hoping you never have to use. But when you do have to use it... oh my goodness are you so glad you did. Truly zero questions asked (besides the typical “what’s wrong with it” and such) and just gave me store credit to get same item or a different item of my choosing. I now buy their protection with all of my big purchases knowing that Best Buy has my back.

Never had to use it but I know that what they offer is great for returns when it comes to malfunctions or questions. Bought many accessories for my PC and I feel safe knowing I can always bring them in if anything goes wrong with them.

Super good headset really recommend by far better than the Astros the Astros always have problems

Showed Me The Best Controller To Purchase For The Value

I love the we something i purchase doesn't work. I can just get it repaired thru the insurance and its a very easy transitions

I dont get the Geeks for all my products, but when i do, it's worked out very well!

Accidents happen and when they do who ya gunna call….if the answer isn’t the geek squad you’re wrong! They won’t let you down!!!

Great product, recommend getting this protection plan

covers stick drift and havent used yet but good safety net