Customer Ratings & Reviews

Good choice to add this it is definitely worth it!

Every time i have had an issue with my products at best buy my geek squad protecting has always been a live saver and they do what they promise. that is why i always continue to support best buy and their protection plans protecting my investments. thank you guys for giving me a piece of mind.

The geek protection is a great value for the saving of getting your broken items replaced. If you purchase alot of your items here then this is great for the extra money. But if you don't purchase more than 3 items that are of great value the probably best just getting the warranty on the side.

Excellent option to get on top of the manufacture warenty

Haven’t had to use this yet but glad to have it just in case

Always reassuring to have this extended service. The Geeks Rule!!

This service is sweet if something breaks or doesn’t work within the time frame it gets replaced

What a GREAT Savings on Warranties and the Geek Squad too!! LOVE IT!!!

I love geek squad no matter what the issue is consider it resolved when it comes to them

Big fan!!! The warranty is a must on all controllers! Piece of mind if the dreaded Stick Drift

Never buy 2 year service!. Always 5 or more, nothing breaks in 2 years.

I was feeling my Xbox elite controller a little off so I took it to a geek squad member. Recommend me a new controller and now I’m back playing online. Stress free, no going back or forth. THANK YOU

Quick and easy service for my Return i Think Best Buy has the best coverage

Ive had to call them before to get help with my laptop and they were super friendly and helped me no problem! They seemed happy to help and did not seem annoyed like most people do that come to help with anything.

Always there when you need help. Excellent service and professional

I purchase the replacement warranty on my Xbox elite controller as a necessity. The controller itself feels great and works really well. Unfortunately, they always seem to develop issues within the first year or less that makes them virtually unworkable. It’s sad, but I have replaced five of these already, and the extended warranty is an absolute necessity! Best Buy is great about replacing them, but it’s a problem that Microsoft should address!

Easily exchanged defective controller. I will always purchase protection with this type of product

Worth every penny. Sadly have had to use many times in the past for other purchases, but is as simple a process as it gets!

I like this I give to my friends she so happy she nice

You definitely want to get this for all your items purchased at Best Buy. The return policy is amazing but their geek squad is awesome and I’ve never had an issue. This comes very handy and they never give you a hard time and take care of your needs.