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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6334 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 6,334 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it don’t regret purchasing this item from you guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to get my controller replaced is amazing. PS5 controllers quickly get stick drift now days, this one doing so within a very short time frame. Was thankfully able to get another one with a smaller payment as opposed to having to pay full price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works every time without fail. Ive never had it not work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best, just to be protected and covered because you never know what happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully wont need the protection but its worth having it. My son like eats electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the customer service at the Brandon location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have kids so I buy this for everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can hit it with a brick and they would replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty was quick and easy to handle. Would recommend getting warranty only items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service (Geek Squad)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is simply the best. Thank you for your great customer service! (Geek Squad)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to buy warranty to protect what I had spent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this warranty to cover my A 50 wireless head phone. I was so disgusted with the quality of Plastic headphones without replaceable parts. The last set I bought was a steel series that lasted a whole three weeks before becoming unusable. I returned them just under the wire and bought the A 50 to replace them. I hate extended warranties but I bought this as insurance. I’m 72 years old snd don’t abuse my headphones. They are used to play Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty for a controller like this, I’ve replaced it a couple times already and it’s just the cost of a new, regular wireless box controller. If you play competitively this is the controller and warranty for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and efficient and kind Super easy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good costumer’s service and very nice and they all are nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat the system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase because in two years I can bring it in and get a brand new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet but glad to have it in place just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always is it and came in handy!!! Would be the best items I’ve order!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They almost always follow guidelines and are fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything work perfect. You’re able to do so many things!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service great help fast easy and useful! Answered all my questions and the manager was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get one for your controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best replacement plan out of any store! They make it so easy. In and out in a jiff. No questions asked.

    I would recommend this to a friend