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Customer reviews

Rating 4.8 out of 5 stars with 6346 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 6,346 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is actually so clutch, the price is great plus it’s so simple to exchange the old item for a new one. My little brother has ran through so many controllers now I lost count. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have a protection plan................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad top 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty in the market you’re really just paying 20 dollars for a new controller instead of spending for price if it breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5and beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was so great with helping me make the best decision and purchasing my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tv’s picture went out and luckily we still had warranty. Setting up the appointment was quick and easy. The service technicians were friendly and arrived on time. Unfortunately, they weren’t able to fix our tv but offered a replacement for the same value. We were able to buy a new tv and just had to pay the difference on the upgrade. It was perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always fixes my stuff really appreciate how easy it is to return or have all my stuff fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes i do love geek squad and their services to my electronics:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed it yet but am grateful to have protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing team ofPeople

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a house full of Electronics you can’t go wrong with this plan

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Feeling good

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is better than expected Thanks! Appreciated guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the best so you spend less

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My turtlebeachs always break so figured it was time to get some protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the insurance coverage when I purchase at Best Buy. It makes life so much easier and I breath easy that my item is covered for at least 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they fixed my PlayStation right away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love their service only place I buy my electrics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Juicing Everyday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This juicer delivers on promise. I have no complaints so far. It's a good deal for a wonderful product. Now I juice at least three times for the week, not only for me but for my family as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer to buy the protection plan (the longer protection the better) because if something happens to the product it will get fixed or replaced without me having to spend the extra money on buying the same product again and if I don't use the plan oh well, it's better to have it than to not have gotten it and something happens and I'm out that money on the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller last pretty long most the time Staff is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I ALWAYS purchase this warranty when available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy warranty protection! This is one company that I can honestly say stands behind their warranty protections without any run arounds, headaches, or hoops to jump through. I have had to unfortunately return a couple things throughout the past 10 years or so under the product protection plans, but thankfully Best Buy has always made this as easy and pain-free as possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and good service I would recommend anyone to get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always recommend protection plans for electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for Xbox controllers that WILL break

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What isn’t clear when you purchase this replacement plan is how exactly it works. IE you buy a 2 year plan for $60, your controller breaks in 92 days, you can get a replacement for free. However, your 2 year plan is now done. You have to pay $60 to restart the plan. Still saves money on a $180 controller.

    I would recommend this to a friend