Customer Ratings & Reviews

Excellent customer service every time I shop on 86th street in Lexington. Always fast help and the staff explains everything well when it comes to using the products.

The young men that helped me were awesome. They answered all my questions about refresh rates and resolution they also helped me on the website to look for other accessories for my gaming computer build.

Just get it! It'll save you so much money later on. Accident and defects happen.

Must have for everything. I will never buy something without it!

Honestly geek squad is the best. I get all my electronics from Best Buy and always get the warranty. Unmatched!!

Don’t buy a controller without geek squad it’s a must!

Always add on the protection! Always seems to come in handy when you least expect it

I only heard bad reviews from my friends at the start before i bought this headset, but since I bought it I have had no problems with it. This headset is the best one I have bought and I would buy it again if something happened to my current one.

Geek squad protection is quick and efficient, I always like to think of the add on GSP as a protection for my investment . If it breaks or simply stops working , I know I can rely on BestBuy to help me with a Same day replacement in store .

Geek squad customer service was awesome. They always have the answers to my questions and fix any issues I have.

Love the warranty from geek squad almost no questions asked

We got this for a wii remotes because they break all the time. Unfortunately I was a little disappointed that you have pay 20 dollars retime they replace them to cover the new one. It’s still a lot of money to keep paying. I think wii should fix the issue with this remotes

Amazing ! Always getting my items on time. Best location

We bought the accidental replacement plann and its totally worth it! Things happen and things break. The plan covered the replacement of our PS4 controller and controllers are expensive. Highly recommend the replacement plan.

I like the peace of mind from a protection plan. Thanks.

This protection has easily been paid for each year that I’ve purchased. There is ALWAYS some question or issue that arises that I need assistance with for any of my electronics, and Geek Squad has always resolved it.

Must get when buying a dual sense (ps5 controller).

Have used a few times to have my computer checked out. Great knowledge of staff and worth the money to protect your investment.

Worth every penny amazing product very happy with my purchase

Love this service i buy my electronics only from best buy just for the geek squad service protection plans