Customer Ratings & Reviews

anytime anything goes wrong this protection saves me!

This service is better than any other service because I am able to walk into the store tell them whats wrong and get help on the spot. I have returned many things in the past and the service has been excellent everytime, would recommend

Geek Squad service is the best there is, hands down. Anytime I ever have an issue or need an exchange the Geek Squad staff are always quick to take care of me.

amazing amazing amazing amazing amazing amazing amazing amazing

Great price for a Xmas gift! I’m excited to see my kids face!

Make it easy to replace any product. I would recommend it to a friend.

Purchased the 2year warrenty for a ps5 controller. $20 for the insurance and can get a brand new controller any time in the two years

When I bought my PS5 controller the worker said if I ever had stick drift, i could return it and get a brand new one. He’s the GOAT for that.

Literally saved me 80$, just got a new controller and it was damaged while moving. Smart coverage! For 20$ get a new 80$ controller

As the title says, "You have to protect your investment"! These systems cost too much money not to buy some protection for them. So, that's why I picked this up for my game system, controllers, and accessories.

As the title says, "You have to protect your investment"! These systems cost too much money not to buy some protection for them. So, that's why I picked this up for my game system, controllers, and accessories.

This is a good purchase especially if you have kids who play often.

Great help highly recommend. Very professional and helpful

Very good whatever it is I bought years ago I forgot what it was lol

Honestly, when it comes to geek squad, they’re an amazing company and if you don’t have this policy already, you should invest save yourself some money

Geek squad must be the best at taking care of their customers, I’ve never had an issue with them, always when my stuff doesn’t work and my warranty is still active I get it replaced brand new

The guys at the Morse road location are great. They help out 3 different times with the same repair because Microsoft is cheeks with doing their repairs properly.

The customer service team is very helpful and friendly

Geek Squad protection is worth every dollar spent trust me

I always get insurance through Best Buy. It's been the best thing for our family. I've had to replace several headphones for my kids and i can exchange for a new one workout any hassle. Highly recommend!