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Customer reviews

Rating 4.8 out of 5 stars with 6355 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 6,355 reviews
  • Rated 5 out of 5 stars

    Xmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service team is very helpful and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is worth every dollar spent trust me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get insurance through Best Buy. It's been the best thing for our family. I've had to replace several headphones for my kids and i can exchange for a new one workout any hassle. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect your stuff if you can especially since they seem to honor it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents are a very great add-on you could ever get for fast and great repairs or returns and exchanges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a MUST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying something eligible for Geek Squad, it’s a no-brainer for me. I have had countless experiences where my purchase had some issues and I was covered by Geek Squad Protection. It’s like they say, you don’t need it until you need it :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service quick and easy absolutely love it and it’s always reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this and never is going to get a different warranty

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad always comes through love my protection on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service! Didnt Give Me No Headachs! Best customer service

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protected my gear

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect the product never know what will happen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get the extra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent and smart to get because PS4 controllers break to often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are wonderful and inexpensive. Works great. I wouldn't buy anywhere else. Perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must own for any one who uses a controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with this service if you have any sort of game controller. Even if you’re super careful and are respectful to your stuff SOMETHING will go wrong with your controllers. Adding a simple 2 year warranty that replaces your controller with a brand new one beats any manufacturers warranty by far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swift help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Persistent in great customer service spectacular response

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was In n out in less than 2 minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I saw Best Buy was one of the retailers releasing this new PS5 controller set I knew I was going to get it. They get your order ready pretty fast and I love their geek squad protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and friendly, really helped me a lot!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure what husband purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great. Like color i get it when i want works everytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warrentee

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year hassle free warentee you cant beat it. I have purchased this almost everytime i purchase something knowing i have no worries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. Got it as a birthday gift. Great purchase.

    I would recommend this to a friend