Customer Ratings & Reviews

Very good! I liked how they answer any questions I may have

Very happy with services, connected every very quickly

The service is really excellent due to the customer service is on time and responsible, so I definitively THE BEST

Really good investment if you value your expensive gadgets.

Really good investment if you value your expensive gadgets.

I get extra coverage with geek squad protection.Had a issue in past my tablet dropped and broke screen.They gave new one with no hassle.I know it can suck to pay the extra $ for the coverage but at least you know you are covered.

Does the job as the controller I buy this for seems to stop working after a year or more

Its alway good to have a protection plan wouldn't make a purchase with out it

Got this for the gamer headset for my 11 yr old son. Love how it covers everything from accidental to defective. Had it on the old one I bought him a couple years ago and before the replacement policy was up the left side stopped working. My husband went in with the old headset and they literally gave him full credit for my old headset and was able to get brand new ones.

Amazing service for anything that we needed as far as technical help.

Exceptional service on a warranty replacement. I couldn’t get better service anywhere else. My son is always happy with geek squad for all His gamer needs.

I was able to get me a new controller with this warranty. you dont have to worry about buy a whole new controller when you have warranty

I have been choosing Best Buy services for a long time and using all the that they have offered me. I am honestly very grateful for the service and good treatment they always offer me.

Geek squad has always done right by me! If they can’t have it fixed quickly, whatever it may be, they’ll just replace it. Very hassle free process. Love geek squad.

Xbox controllers just don’t last! From normal wear and tear I always have issues within 2 years of purchasing a controller, so having the geek squad protection is a must!

Awesome product still going? Would buy again if needed another.

I love this plan have been using it for years on many devices.

Great warranty. Would advise getting for controllers.

They replace my stuff when it’s unfixable all the time so we get the plan

I HIGHLY recommend this plan for every electronic purchase. When I have had to return items they were accepted with a simple question of what's going on and let me see if we have a replacement in stock. In most cases I leave with a brand new replacement item.