Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6567 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 6,567 reviews
  • Rated 5 out of 5 stars

    I'm covered!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally like the geek squad protection plans. I don't have to use many. But nice to have when something goes wrong. Then don't have to worry about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always quick to help.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I have a need for the geek squad it really does come in handy! I did have them installed 2 TVs a few months ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan was the best I’ve ever purchased. Tv was installed professionally and help was available if I asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and value for what it covers. Being able to replace/fix my item for two years is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I figured since its an electronic device why not get the 2 year protection plan so if it breaks or acts up I can exchange it whenever I need a new one..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this insurance before and they always take care of any issue i have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like geek squad services except having to wait until the second year to get help from the store i think if a person buys a warranty on a product from best buy it should start when at first with the two years from geek squad and not the first year with the manufacturer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year protection really saved me from buying another controller full priced. Better to have it and not need it and need and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacements

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must have because things happen and well sometimes you need to replace things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You should invest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this protection plan for any device that you spend a lot of money on it’s definitely worth it in case if your device arrives faulty or something is wrong when you open it or has a malfunction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to replace warrantied headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe I had a headset service for this warranty, was very easy to get the replacement,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very worth the price! Especially if you’re buying for your kids! Got my controller replaced with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad protection! I love them if there is any problem I can bring the item in and get it taken care of without a hassle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No better plan around and easy as 123 even if you dont wanna go in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have the protection for my electronics just incase something happens. They have always been loyal to replacements if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Returns

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to do a return its so easy everyone was very nice just found another one and went to the front that easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kind people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called and asked for help with setting up everything and they were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty at Best Buy is the best your gonna find they don’t hesitate to exchange the product if you buy the warranty they don’t even ask what happened to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would 100% recommend buying for any item over $50.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would 100% recommend buying for any item over $50. Well worth the price just in case something happens with whatever you buy. I buy it on most of the products I get from Best Buy just as a precaution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that there is actually a 2 year Geek Squad service.

    I would recommend this to a friend