Customer Ratings & Reviews

I get the replacement plans for all of my son's video accessories. When I need to use it, I get my product replaced immediately from Best Buy and do not have to wait for a check in the mail.

Best purchase to protect your item because you never know accidents do happen unexpectedly

Good stuff I can replace my bad controller with a good one

Always get with all my products when I buy from here it’s honestly the best thing you can do.

I bought it for my Xbox controller, and those things break often with drift, if you are buying anything I recommend it even if you are not going need it often, it provides great peace of mind know that you are covered

I always get warranty on everything I get you just never know when it will give out on you and they replace no questions asked even if it’s your fault keep that in mind I know we all have kids or siblings.

Hoghly recommend for any of your products. They offer great services no questions asked.

The Geek Squad Replacement plan is 90% of the reason I shop at Best Buy. I’ve used it many times to get my money back for broken or worn out electronics.

I love geek squad. Very helpful in helping fix or replace my items! I always get the extended warranty on my hardware!

I cannot stress how much this comes in handy. Super easy to exchange my broken item for a new one!

Never invested in geek squad protection until I was advised that controllers were covered!

Well What can I say about this policy I forgot what I bought It for but if I bought it then It must be good If it is for the switch, I have yet to give you my honest opinion until the time comes.

Has saved me mutiple times. Always nice having a safety net

Warranted without any hassle. Make sure you have all accessories when you return your item for replacement.

I think this is for my new PlayStation controller. I always get geek squad

No complains here,the modem I purchase the warranty for stoped working with an update of the company I’m using,effectively rendering useless a 250 bucks modem. The store just took it back no cuestión asked

Love it! I will always get protection with devices now a days!

Geek squad services are the best. They have not failed me yet. They are very knowledgeable of the products and they have great customer service

It’s great to have an extended warranty in case something happens, it’s a great protection to have

Great thing to get especially if you don’t use the appliances as much and then when you decide to use it you don’t know if something wrong or not with it so you would just use the insurance coverage for it