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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6460 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 6,460 reviews
  • Rated 5 out of 5 stars

    Process was quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents replace my item immediately. No issues. High recommended to get this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a protection plan but if I don’t use it for a while, I will cancel it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad services are the best. They have not failed me yet. They are very knowledgeable of the products and they have great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't take the chance of finding out you purchased a lemon. Puts the mind at ease knowing I have 2 years to use them to their full potential.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is definitely worth the money. They make everything extremely easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with our iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are awesome at Geek Squad. They were able to help us save money as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great help with the geek squad. They are always on point with all information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free state of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always recommended this for anyone that has kids, visitors or visitors with kids because accidents do happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it for any issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to get it. As controllers now a days been pretty crappy made. Thumb sticks get loose and worn. Start to drift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Replacement plan is 90% of the reason I shop at Best Buy. I’ve used it many times to get my money back for broken or worn out electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this it's the most fun a family can have and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the insurance that best but provided for the items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty at Best Buy is the best your gonna find they don’t hesitate to exchange the product if you buy the warranty they don’t even ask what happened to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpful and knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always incredibly headstrong about ensuring that not only my questions are answered, but also that I understand the answers given. Keep up the good work, Geek Squads of Lady Lake and Ocala!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great to have it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extra warranty helped me a lot in the past and I truly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on the item, geek squad protection could save you a lot of cash. My son's over the ear gaming head set stopped working in one ear, we received a better model at no cost.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works great

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves it. Especially since she has braces. Easy for her to flaws with the water flaws.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saved me from worrying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it is when buying protection services for my devices. Definitely the best services from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product will definitely be useful would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staff were helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. I had to replace an elliptical and the process was easy and staff were helpful.

    I would recommend this to a friend