Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6567 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 6,567 reviews
  • Rated 5 out of 5 stars

    Love how easy exchanges are

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They make the exchangeing process really easy I was in and out within minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable protection plan. Great customer support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of you have a child that keeps breaking things. I purchase insurance to protect my expensive electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple replace

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple easy replace of a controller. Worth everytime you get stick drift

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad fixed my computer !

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad agents are patient and they work with you on whatever issues you are having will always recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can complain this is useful for any device, especially video game devices, its a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can complain this is useful for any device, especially video game devices, its a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can complain this is useful for any device, especially video game devices, its a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it but it seems like a really good deal and last 2 years and you never know what could happen for control in 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely need this service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my sons gaming headset. We have gone through about 4 or 5 pairs of headsets so this time I wanted to make sure if something happens I can just take them in for repair or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Warranty for my xbox one controller so i dont have to worry buying another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy has the best warranty service never have any issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free state of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always recommended this for anyone that has kids, visitors or visitors with kids because accidents do happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the geek squad with everything I buy from best buy. This is a great value although I always price match and the employees always mess this up so then I pay double for the price of protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it for any issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to get it. As controllers now a days been pretty crappy made. Thumb sticks get loose and worn. Start to drift

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as an additional layer of security. When I've had bad luck with things and required to rely on this service or repair in the past, Best Buy has often provided good support. Definitely worth every penny, as industrial goods are simply not as lengthy as we could have imagined mostly in past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five star protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this protection plan for my PS5 controller just in case I accidentally damage it. I really do recommend it For the PS5 controllers because there’s reports saying that they’re starting to drift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and I love the fact that it came with a charger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries here

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can rest easy knowing that if anything happens, I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind with PS5 controller purchase.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind for my purchase of a wireless PS5 controller is great!

    I would recommend this to a friend