Customer Ratings & Reviews

I would highly recommend always getting the 2 year geek squad product warranty plan highly worth the extra money. If anything breaks you can return item very easy. Great plan to have on all electronics.

definitely recommend buying this warranty if you buy a controller. 90% of the time the controller will get stick drift if you game a lot.

Value your items grab the coverage you won’t regret

I always get insurance on everything I buy. It’s one of the main reasons I purchase items from Best Buy. If they didn’t have this protection I would probably buy my electronics for Walmart.

I always buy this protection. Specially, for the kids gaming controllers.

good customer service, they serve you very well, quick solution

I always get the geek squad protection on everything its well worth the money for peace of mind.

Glad I purchased this it's the most fun a family can have and more

The warranty is worth the price of the cost get a brand new one if yours stops working

Basically gets you a 2 year return policy - definitely recommend on all products

We just replaced a headset for kiddo and love that he was able to find a working headset.

Great piece of mind to have . Well worth the money

So glad I got the replacement plan. My son used his controller and then one of the keys started to stick. Having the replacement plan took care of replacing the controller and made my son happy.

Destroyed my xbox one controller and they replaced it no questions asked.

Love the GSP-Replacement program. Product that was defective was easily replaced with a brand new one hassle free. It’s definitely worth it if it has the R next to the protection plan.

I really like the insurance that best but provided for the items

Great product!!! I can hear really well specially COD .

Great product. Having so much fun with my control and absolutely love the color

I think best buy 2 yr accident replacement on xbox wireless controller is great. It is a bit pricier than some but if they can fix ir replace in the store they do it right then,no mailing it it.

I got this for my xbox elite series 2 controller because it wasnt a cheap buy and I hear that they tend to mess up from time to time but hopefully it doesnt but the protection is still there :)