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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6568 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 6,568 reviews
  • Rated 5 out of 5 stars

    Problem Solved, It's kinda their thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to utilize and peace of mind knowing your investment is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the plan already

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There always comes a time after two years of daily use that things break down. There are some things that mighty not need protecting, but my smart watch, my games I always get the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace controller if broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have on my Xbox controller because there is always times when it will break after a lot of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Haven’t had to use the geek squad yet, but have a sense of relief that I can use it if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good no hassle options that I have used multiple times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MikeN1971

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Protection Plan Is Great to Have Just in Case It Is Broken You Can Have a Replacement!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two Thumbs Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must purchase. This hassle free insurance is as easy as bringing in a broken item and it's replaced. That simple. I highly recommend this for all electronics especially gamer headsets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More expensive but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with in store replacement on items, instead of mailing it in with a claim like other retailers

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What isn’t perfect about this protection they will switch out the controller of anything happens !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Add geek squad service plans to most all purchases at Best Buy. Makes exchanges or returns very easy. Don’t make the mistake and have to deal with manufacturers return/ repair policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great in every aspect of production

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad service warranty they saved me a bunch of time and money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for controllers, if you game a lot this is a no brainer for stick drift/problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty protection what a great way to protect your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From zip to full

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice to add this to my purchase and I will be happy to used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped us so fast and easily it was in and out we had a new controller and 2 more years protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like Geek Squad when it comes to getting bought items replaced when something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to take back some headphones and they were really easy to work with. Replaced the item the same day!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Changed out headset quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is outstanding. Never no questions asked. They make it super easy to get replacement items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can hear everything pretty clear. They fit great and are very comfortable.

    I would recommend this to a friend