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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6568 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 6,568 reviews
  • Rated 5 out of 5 stars

    2 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good for controllers, you never know what may happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much cheaper than full replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the replacement as it is much than full cost of replacement should you need to. I have had to use them a few times and never had problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont forget to get the "peace of mind" of this service. Gotta have the replacement warranty from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful, easy to set up, and i use it almost every day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy warranties are the best. They hold up their end of the deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy warranties are the best. They hold up their end of the deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Celebrate G-eek Squad come on!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful customer service and fantastic protection for devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan is a no-brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy any electronics without the protection plan anymore. Best buy makes it so easy to return something that's faulty and be right back in business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and amazing customer support when I needed my controller fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get there warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend No question asked They will swap it for a New product. I always get a warranty for all my stuff at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended guarantee and when I needed to used it’s work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We have purchased the two-year replacement plan fr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased the two-year replacement plan from geek squad on several occasions and we were glad we did every single time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    why wouldn't you purchase the warranty good for 2 years and for any reason no questions. The cost is worth the peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan out there hands down. Terri words for you, get it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this just in case anything happened to my ps5 controller. But I'm certain that it will come in most handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixes everything quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m only buying electronics in Best Buy from now on best support/ products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have no compliance with the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous experience with The geek squad has always been pleasant so I'm going to hope for the same. Peace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage for xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 2 year protection so really worth it as technology has its tech issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and it is amazing. I would recommend when buying pricey items very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have when items break. I only purchase and insurance plan from Best buy as they stand by their service plan.

    I would recommend this to a friend