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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6568 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 6,568 reviews
  • Rated 5 out of 5 stars

    Quick and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and quick process I really liked how little hassle they give

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for if your purchase needs to be serviced, depending on the problem they will attempt to fix it in store or ship it out to get fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually get Geek Squad protection on all my devices works out great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my appliances in a prompes manner, very professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get warranty with electronics. My son loves his games so warranty is a must for us. Definitely a huge help! They are quick and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty on items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought the geek squad warranty on just about every electronics item that I own from Best Buy. It has saved my pocket book more times than I have paid for the warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always had the correct information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I have had a product problem Geek Squad has always been there with the correct information and help to fix the issue with a stress free interaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rules.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exchanged my defective headset while th a new headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Employees were so helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is amazing Electronics are difficult but Best Buy make it easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had headsets that I didn’t get the warranty and it came back to bite me. With the warranty, if there are any defects Best Buy makes it easy to replace it with a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always smart to get a warranty on any electronic or appliance because it’s a pain to replace something out of pocket I highly recommend Geek Squad they’re awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Child proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got wired headphones for my child.. of course it didn't last for the price... Best buy replaced it no questions. Easy return process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value for what they provide, especially for accidental replacement. Very important to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy. Regardless of what the item is, especially electronics, I always make sure to buy the accidental protection plan. Comes in handy and very easy to get fixes or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to be offered protection plans. So this made me happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t forget the Geek Squad service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t ever forget to purchase Geek Squad service! You won’t regret it one bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliances

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really. I would defintley recommend this produce to anyone i know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway good to have the geek squad warranty, because the manufacturer warranty always suck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate knowing the product is covered if it malfunctions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment my xbox controller drifts after a few months. This will take care of that rather than buying a new one.

    I would recommend this to a friend