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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6461 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 6,461 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re not getting a protection plan with any bb purchase what are you doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me with my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new computer and geek squad went above and beyond to make sure everything from my old computer was transferred to my new one.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Ease of exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is perfect when you have kids and they overuse a product or you get surge damage. It is easy to exchange for a new product and keep on playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this coverage to be on the safe side of my new laptop from breaking and old laptops that need cleaning or just to be looked at. I know it will come handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty money can buy. highly recommend! The ease of using the warranty. You don't have to worry of something going wrong with your new purchases. Best Buy makes life easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much cheaper than full replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the replacement as it is much than full cost of replacement should you need to. I have had to use them a few times and never had problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely buy the protection plan. I brought in my broken headset and they replaced it immediately with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it be ause boys are not careful lol but its good to have insurance so you can get a brand new one for free!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. Especially when your manufacturer warranty has run out

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad made it easy

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to return easily due to deffective connectivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Curbside pickup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing in store experience, quick and easy pickup assistance provided. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a lovely experience coming in returning a product under Geek Squad Protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan is a no-brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy any electronics without the protection plan anymore. Best buy makes it so easy to return something that's faulty and be right back in business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment my xbox controller drifts after a few months. This will take care of that rather than buying a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s basically an extended return policy. Worth if it you use the item a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is essential when you have console remoye in my household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I'm a disabled gamer and it worked perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Staff Are Great & Knowledgeable About Best Buy Products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great policy to always get added warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the extra warranty with electronics. You can beat the price of the added protection if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection works well easy to get the claims done

    I would recommend this to a friend