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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6569 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 6,569 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I had a remote for my switch to stop working and just in cases we had more issues I would be covered. The first remote stopped working after the first month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $20 bucks toward a new remote is totally a worthwhile investment when having kids! Play with stick fingers, throw It or drop It in toilet either way geek squad will replace It.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty around for any home or audio needs..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always smooth return experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I need to use a return waranty issue staff is always great they don’t ask a thousand questions they just replace the item

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Thayden. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service not that the controller needed it since Xbox makes good controllers now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get it most things I buy but also I can just walk in to get things fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to use this option for back up. You never know when you will need the help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever bought. You can literally switch to a new one without having issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Fixed My TV Quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always getting Geek Squad for insurance and services they are VERY helpful and I mean helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped my mom replace her broken laptop 10/10 would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for Nintendo switch controllers issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the switch controllers dont love the fact that they dont last. You have to get the warenty with the controllers because they wont last more the 12 months.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Easy trade in store

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use; best product for its intended use. Would recommend to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection cause you never know. Better than having to get a new one full price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy electronics, then this is the protection you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan I’ve purchased “in-store” Directly deal with the representative, no 3rd party insurance headaches like other retailers provide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason I shop at BB is because of the warranty. They may not all be of help (employees) but this grants you a secure spot for when something doesn’t go as planned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tech, its a no questions asked policy. Got foe my xbox controller. Hopefully i dont have to use, but i generally get a new controller once a year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad that we made this decision. It's nice to b insured

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are very helpful technicians if you need the services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have especially when you have young kids. I Normally get it with devices for gaming and PC use. Since the devices can be used up by wear and tear. Highly recommend!

    I would recommend this to a friend