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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6461 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 6,461 reviews
  • Rated 5 out of 5 stars

    Simple and easy solution to get another controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy just replace the controller no issues! Really fast as well.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    amazing

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Destroyed my xbox one controller and they replaced it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for piece of mind on the rare occasion I have something faulty or break geek squad is always hassle free on repairs and replacements.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Controller, Crazy Drift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS5, so I love this controller. However, the stick drift has made this my 4 replacement in almost 2 years. I have sense upgraded to the Edge controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly use it for repairs and other similar issues, good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has helped me with my new purchase of a smart tv. When it broke down I easily got it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Replacement useful to have when braking it get it replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the protection plan for my devices all the time just so i can fell safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for if your purchase needs to be serviced, depending on the problem they will attempt to fix it in store or ship it out to get fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Child proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got wired headphones for my child.. of course it didn't last for the price... Best buy replaced it no questions. Easy return process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very helpful and the instructions were very simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work and customer service! Highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great and reliable warranty to her I recommend getting it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get warranty with electronics. My son loves his games so warranty is a must for us. Definitely a huge help! They are quick and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have the best service. I love geek squad. No questions asked. They fix the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SQUADDDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to have the geek squad on my side!! Makes me happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    why wouldn't you purchase the warranty good for 2 years and for any reason no questions. The cost is worth the peace of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality and premium. Looks and feels very nice. Really recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the warranty for my sons gaming headset. Have not use it yet, but I know it will be handy when I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty on the items you think are valuable

    I would recommend this to a friend