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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6461 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 6,461 reviews
  • Rated 4 out of 5 stars

    Return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was easy and quick to do what i had to do there, I would like a sight that can explain what gets covered on your product a phone cover plan compared to that of a controller for example but overall a nice experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Always can rely on Best Buy and Geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Incase I have a problem with the Item that I purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth paying a few extra bucks for the peace of mind on expensive or rare electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty on items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought the geek squad warranty on just about every electronics item that I own from Best Buy. It has saved my pocket book more times than I have paid for the warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A overall good service to be provided for any and all electronic or other items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had headsets that I didn’t get the warranty and it came back to bite me. With the warranty, if there are any defects Best Buy makes it easy to replace it with a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad works so fast !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is literally so helpful they are quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller swap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer support employee help me with entering I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy project

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son mounted it himself was very easy and simple to install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully won’t need but nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but it is nice peace of mind in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes so great for piece of mind and quality that if something happens we are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan I’ve purchased “in-store” Directly deal with the representative, no 3rd party insurance headaches like other retailers provide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and super easy to receive help

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Fast and professional service

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was fast and professional! Geek squad used my plan and fulfilled very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet, but I'm happy to have it withjust in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have peace of mind knowing that if something were to happen to me items purchased. Best Buy partnered with GeekSquad will always take good care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with a cintroller for ps5 and replaced without any issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan. It is definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in house service that one could ask for when shopping for repair services.

    I would recommend this to a friend