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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6461 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 6,461 reviews
  • Rated 5 out of 5 stars

    Controller insurance package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought protection for game controllers, id usually suggest not to get it but this time worth it due to the value on game controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has the information you need to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use my replacement and it was easy to use, just brought my old ones in and they replaced it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the extended warranty for PS 5 controller just in case.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have if you have children like mine who go through Xbox controllers every year or year and a half because they’re on them all the time mashing buttons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their there when u need them communication is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when you need a new controller even if you don’t have the money on you and I can still add it later but within 14 day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cashier was super friendly and helpful with ordering a new headset to replace my broken one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and helpful, helped out with everything I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verrry awesome it was ver easy to setup and useeee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Ross protection Olán this has helped me save so much money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and excellent guaranty for my products

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Don’t skip protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t complain the extra protection is worth it. Customer service is always great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful in my exchange on a controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The protection plan saved me money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option to have a buyer protection plan, I bought a product that was defective in new packaging and this covered me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best bring your defective device in store and exchange it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There always there to help me replace or fix my items that are electronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prefect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great buy when i go to best buy! They never fail, plus i know what I'm getting when i order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a protection plan for my electronics! Best to be on the safe side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty you can buy. No questions asked. I’m really happy with the service.

    I would recommend this to a friend