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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6461 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 6,461 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was better than i expected! Works great and i am happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for any item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this for any item as it’s great and pays off in long run if anything ever happens!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always has your back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowing i am always being covered! Know that they are always there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great program to ensure that my headset has insurance backup. The price for the insurance is very reasonable. I always get the protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me replace my controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service helped me solve ny problem. Would definitely go again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must-buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These warranties are awesome! It’s the only reason I shop at Best-Buy. It’s just so care-free and easy to replace a busted item! Warranties are a must-buy!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad protection is always worth the price. Always fixes any issue you have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was perfect and with so much care! I never get disappointed with geek squad service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gave me feedback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly comfortable and great audio quality, would definitely buy again

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had to use but I’ve seen it be used before, it’s reliable and good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommended to get the geek squad for electronics. Specially if you don’t know a thing about them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty and purchase the biggest available for the item. It will pay for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my controller pans left

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service , was greeted at the door and the transaction was smoove

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my headset! geek squad is top tier service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get prompt and professional service. They are very patie t also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues with returns or exchanges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always works great! Customer service always has no issue with broken items! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always works well with me on exchanges or returns!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always works great! Customer service always has no issue with broken items! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to get the replacement service. Especially if the item cost over $100.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this plan whenever I purchase something, it saves so much headache!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this plan whenever I purchase something, it saves so much headache!

    I would recommend this to a friend