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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6570 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 6,570 reviews
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this on my valuable items! Great value & easy to get items replaced, if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For now everything is fine and I have not had a problem with the control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing services never fails. Have been using the services for 8 years now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Peace of Mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind that the Geek Squad service policy gives me. I know if something fails, Best Buy and their Geek Squad are there for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting the protection on certain items. Gaming controllers are 100% good it get protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service. Returned my broken controller and only had to play for a new service. Better than having to buy a controller!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome look, sound quality is good simple to customize but needs better clarity on what the setting do. Overall great headset to upgrade to if you want better quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I never use this, but great insurance for ”just in case”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for Best Buy customers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would most definitely recommend Best Buy’s replacement plan. Once your item messes up or breaks they will exchange it for a brand new one!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GSP

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always come through for me. I always get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they always care for our objects & ask if we want warranty.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Gsp ftw

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gsp ftw! Its always great to have gsp on your unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is 100% worth it. If you break the controller you can get a new one no questions asked

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy , added protection plan to cover for two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the need to use this, but I recommend because you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very reliable and always get back to you when you leave a message

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are the best thing to have for any technical errors with any protect that they can serve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protections and will get it on everything I can

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend geek squad service. It's great and affordable. Must have for expensive tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection for my items highly recommended

    I would recommend this to a friend