Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6467 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 6,467 reviews
  • Rated 5 out of 5 stars

    Geek Squad service is always easy and stress free

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the most informed and always has the correct information to help with any issue that can appear.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Really good

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy protection plan! It’s really worth it and will save you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is very important 2 years is more than enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always had my back with no hassle when I needed a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as intended!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Geek squad has always helped me out when I'm under warranty and never gave me a single issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem when I needed to return an item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience with these folks I will be back soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    repairs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and quick return. I have used this service several times and it is worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confirmation Arrives Quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extra insurance purchased arrived via email the day after purchase. Contained lots of great information about the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a good idea to but an extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get any service through geek squad but as far as my warranty I’m guessing they’ll come fix when I have a prob

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When in doubt call geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always there when i need help with anything I'm not sure about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always worth putting the geek squad insurance on your items. I always do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend this to anyone who loves a product and is tired of spending full price for a product that breaks so easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle Beach wireless headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for a nephew and he loved the quality of the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the prefect thing for easily broken items. My headset quit charging and there was no questions asked. Just gave me a new set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service you can trust!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, friendly, and fast. Easy to do returns or exchanges.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and easy and easy to replace would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty coverage simple and worth the extra money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the geek squad insurance for my monitor, if you investing over 200$ This 2 year warranty is a must

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WOW

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i guess this is good if you buy something expensive, i haven't used this because i haven't broken anything I've bought, but this is good if you're a bit clumsy

    I would recommend this to a friend