Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6467 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 6,467 reviews
  • Rated 5 out of 5 stars

    Good for Sony handheld controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a PS handheld controller… makes sense to buy this as they all seem to wear out within a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still need to get the game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This matches my computer to the T. Love it!! highly reccomend. BOY!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but gives peace of mind for those accidents that come up with kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly just a 5 start product. They really just do the most!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feature

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome value and great to have for all your wants and needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should’ve kept it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it with Xbox Elite Series 2 controller, but canceled it…then the controller stopped working the next day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys and girls are the best. They fix it or replace it without question. Simple procedure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go with the real Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the absolute best. Don't make the mistake of buying anything without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy customer service was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was very orchestrated and i was helped buy the right controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gsp

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my controller multiple times. Will always get the plan with anything that moves around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend Getting a Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly Recommend You Start Getting a Protection Plan, If you don’t do so already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The added security of knowing if it stops working I can geek squad, it's priceless.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    G Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like piece of mind in the event something unforeseen happens to your e devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protections plans are worth the money . If it breaks simply return it and they give you a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always buy the replacement plans for products. you never know what can happen and the product will be replaced immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use the accident geek squad when purchasing from Best Buy . Haven’t failed me yet ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with a dent in my Refrigerator. Geek Squad accepted a full return and sent me a brand new one instantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY GOOD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREEK SUAD IS GOOD AND VERY HELPFUL. ITS EASY TO USE IN THE STORE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my geek squad service if I need them to help me with anything they’re there to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will never buy any product at best buy without geek squad. replacement is a breeze.

    I would recommend this to a friend