Customer Ratings & Reviews

I have purchased the 2-Year accidental Geek Squad Replacement protection on multiple Headphones, controllers, and electronic devices throughout the years. Let me just say that Best Buy stands behind this plan, and I have never had any issues with a replacement of the product within that 2 year period. And - for me - the option to add another 2 years on when you replace your product (because I've had many Turtle Beach headsets break down over the past 5 years) is a perfect option, which allows me to continue to use that same device for it's lifetime until the next upgrade comes along.

Pricing is affordable easy and hassle free return would recommend

This good service for low price!!!!! I use this series for Protection Elite 2

I seldom buy electronics that aren’t covered by this warranty. It’s easy, and convenient in case of an accident or regular wear and tear

Great protection service for protection. Highly recoodmend for almost any product!

Great investment Expert Gamer Saves on replacement

Great program when you need it. Have easily replaced multiple controllers.

Great buy for the price no regrets at all. Everythings works as intended

This is definitely worth it. Eventually you’ll need to

Great service if anything happens to the product, fast and easy return process.

I want to express my gratitude to the Geek Squad team at Best Buy for their exceptional service. From the moment I walked in, their professionalism and expertise were evident. They took the time to thoroughly assess and communicate the repair process, providing transparency and answering my questions

Andy was very patient and helpful with helping us choose the right laptop we need.

Have unfortunately had to use the coverage before, and the process has always been seamless! Highly recommend going with the protection every time.

It is the best service to have for electronics and of course my PC and TV.

I can rest assure that my electronics from Best Buy will be covered by the Geek squad protection and services plan. I am a bargain shopper at heart, and Best Buy has a great price point and offer the security i need for my family's growing electronic needs. In-store or service calls, Geek squad got you covered!

It the best way to buy a new things for entreteiment if you are using a lot or even if you get damage it best buy will take care of it

Don't pass this up. Xbox controller was 6 months old (probably still under original warranty) and I started to have problems with the thumb sticks. Walked into Best Buy with my receipt and instantly had a return refund! No hassles at all and I highly recommend!!

Love Geek squad! They get the job DONE! They're always happy to help and also provide and clear and concise understanding of what the issue is.

Very helpful. Able to change out contoller when too much wear and tear for new

Definitely worth getting the warranty. The money you pay for it, will pay itself off for when the unthinkable happens. And it will happen.