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Customer reviews

Rating 4.8 out of 5 stars with 6562 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 6,562 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Replacement plan issues.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad customer service was awesome. They always have the answers to my questions and fix any issues I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great savings!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally saved me 80$, just got a new controller and it was damaged while moving. Smart coverage! For 20$ get a new 80$ controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always replaces my broken controllers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox controllers just don’t last! From normal wear and tear I always have issues within 2 years of purchasing a controller, so having the geek squad protection is a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal. It is a great thing to have on all of your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stick drift no prob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty on controllers is a must! Dont worry about Stick Drift any more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but good experiences here. Always straight to the point.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geeksquad protection is awesome

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geekssquad is a tremendous tool thats helps me secure the products i purchase

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great waranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek sqaud waranty especialy on oppen box items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is essential on all my Best Buy products. For a few extra bucks, you get a plan that last years past the manufacturer warranty and Best Best keeps all the documents for you. Dope deal!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for money saving long term

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This option has come in clutch for multiple items I mainly use it for gaming controllers though they always get stick drift and this lets me return for a brand new one and I renew for $20

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent plan that protects your devices. I highly recommend this for any device.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    geek squad swapped out my ps5 like it was nothing

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice, I can break my item and still bring it back, great deal!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always fixes my stuff really appreciate how easy it is to return or have all my stuff fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are always on point.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always done right by me! If they can’t have it fixed quickly, whatever it may be, they’ll just replace it. Very hassle free process. Love geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So awesome to have items replaced if they break in 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return and warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful with my return and the purchase of my warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two year warranty baby!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the two year warranty from geek squad on my ps5 and I’m happy to know I’m covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan to have peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5and beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was so great with helping me make the best decision and purchasing my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They truly help you with any questions or products that you are having problems with.

    I would recommend this to a friend