Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6564 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 6,564 reviews
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing easier than just walking into Best Buy and walking out with a replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a person that breaks things all the time and this has been my saver for everything.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dualsense…BUT RED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a dualsense controller for the PS5 and PC. Uh, it’s red. Does that warrant an extra fifteen dollars, ehh probably not. Maybe if it was more rare but they’re readily available.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for lovers of top notch technology

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to know I can be stress free using my product just incase anything happens in my rowdy household lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth getting the additional replacement warranty. Had to replace my Ninja blender twice due to leaking cups and done so with no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy help from the Best Buy geek squad team. I didn’t take long to get a replacement for my headset, I when in and out and less than 10 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great for controllers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is always great and I believe it’s a must for gamers who use controllers frequently and don’t want to keep buying a new one at full price when something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty. Would advise getting for controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Never had a problem with exchanging with warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful and always knows their knowledge about everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yoy cant go wrong. Sometimes you just need a little love. Replacement cost isn't worth the risk on most items especially if your need is amediate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke the screen of my switch a few years back and they replaced it no with no issues i love this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new to the protection plan. But so far, the protection plan is great. A friend of mine recommended me to get it and he said he was able to trade his old one in for a brand new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my controlled instantly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best electronics warranty plans and easiest to use with the immediate replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy with any product from best buy. Will alway buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended for protection for damage to the items that are purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth spending the money for the coverage. I have had numerous headsets that start to break after a few short months. Buy the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great experience when I do my warranty exchanges!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, it keeps peace of mind when you have service like this. I’m glad geek squad is there when I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has always been helpful!! We highly recommend it!

    I would recommend this to a friend