Customer Ratings & Reviews

My son is always breaking his headset service contract is very necessary

I had a issue with my computer I bought and when I took it in to have Geek Squad look at it, they got it done fast and helped me get on my way.

Works great, as made, unfortunately original just went bad and Sony replacement warranty is a pain in the but to use for replacement, so buy Best Buy warrantee.

Excellent program. Worked well for me when the playstation controller kept going out. I got a brand new replacement with ease. Thank you.

Came in handy when my remote first broke and my tv, helps just in case something breaks and you need help with it being fixed

If having piece of mind is important to you, then this is a worthwhile investment. Particularly with young kids around, this is something I’d recommend any household getting. Having certified professionals at the ready is always a good idea.

Protections plans are “just-in-case” plans. You never know if something were to go wrong! Being ahead of the game and getting this plan is a life saver! Quick and easy in-store exchange for same item or store credit, hassle free! Definitely recommend to everyone

It is simply the best protection plan i've ever had. When I had any issues. I could always count on Geek Squad to fix it.

Geek squad is always so helpful with all of my question and concerns always able to replace and or help me exchange items and repair

Best option you can invest for, option to replace faulty devices with new one is the best!

Replace my remote control, fast and easy worth every penny.

You should always protect your big purchases, especially if you're accident-prone like me or you live in a house with cats that like to knock things over.

well hopefully geek squad can fix my controller but from what i’ve heard from my family it’s a trustworthy insurance!!

This geek squad 2 year accidental replacement warranty plan is a blessing. I've noticed that all my video game console controllers end up drifting. With this replacement plan, I can be at ease and the price is really cheap when you divide it by the 2 years.

Amazing headset, I love Best Buy, and geek squad great

I use this every yr for my son's PS4 headset. He now has a headset for his PS5 and I got this for it. They either break on their own or he ends up breaking them somehow every yr and it never fails. So basically I buy a new headset for $20 ea yr that's worth $100.

Geek squad always does A+ work. Plus the warranty is always accepted without making you jump through hoops. You know your equipment is i jb great hands!

Everything went well. Service was great. Warranty was explained in good detail.

Best value should get the inscurance will help out in the end

This is the only way to go on electronics these days. There are way too many things that go wrong and a 2 year warranty is essential to me. I like the fact that they keep it under your phone number when you buy it so if you lose the receipt they can still look it up.