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Customer reviews

Rating 4.8 out of 5 stars with 6459 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 6,459 reviews
  • Rated 5 out of 5 stars

    Warranty is essential!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only way to go on electronics these days. There are way too many things that go wrong and a 2 year warranty is essential to me. I like the fact that they keep it under your phone number when you buy it so if you lose the receipt they can still look it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad and Joy-Con replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They looked at my Nintendo switch and IPad. Asides from waiting online for 1hr even though I had an appointment the staff was very nice and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend getting with any item you buy. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy return and exchange on a broken elite controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waco Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always helpful whenever I need them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What you hope to expect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and no problems with it, overall experience perfect

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service! I had an issue with my battery not charging and they took care of it right away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good nights sleep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan gives you ease and peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace another mouse of the same type that broke after 18 months. Shame on the manufacturer for poor design and durability, but Best Buy took care of it. They're awesome and I always get this coverage on accessories and large purchases alike.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love purchasing the geek squad protection. It makes it so easy to replace in case something happens. Also to get your products repaired. Excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the qeek squad insurance thats all i can say. Best insurance deal you can get for electronics. Quick easy and painless. Love geek squad for that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great response time and comfortable. Cool clicking noises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad customer service was great. They helped me with my issue and also scheduled an appointment that fit my availability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good oportunity to insurance your equipements. I have not used it so far, but its cost benefit seems excellent to me.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great having an extended warranty you can depend on

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great having a extended warranty that you depend on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Danilo Montalvo at geek squad in Boynton Beach Florida helped me with my iPad. What a knowledgeable and professional young man ! He addressed all my isssues and even informed me of other things I could easily do with my device. What a pleasure he was to work with !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy in case the controller get damaged and the price on point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I buy all of our gaming accessories from best buy because the 2 year warranty is basically hassle free and their prices are super competitive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 STARS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement plan with a PS5 is a must especially since the sticks drift issue is a common problem. No issue with Replacing my controller.

    I would recommend this to a friend