Customer Ratings & Reviews

We will see how it goes for me. You buy these things hoping not to use it but nice to know it is there. I bought it because it gave an extra year of warranty over the manufactures. Personally I believe when you purchase warranties they should be after the manufacturer’s Warranty period ends. Meaning if they give you a one year plan and you buy a 2 year extended plan then coverage should be for three years. That way it would be a better deal for the cost

always get the protection plan from best buy it has saved me a couple times

2 year warranty always saves you, and if you dont want the same product they will give you a bestbuy gift card for with the same value

This is a very good value, especially since Playstation was having an issue with drift on the original PS5 controllers. Mine went in for repair after only 4 months. This allows replacement at store immediately for any reason for 2 Years.

The best way to protect your products. I always recommend and purchase the protection plan

If something is worth buying and you think there is a high risk it could be damaged why not spend a few extra dollars now and protect it.

A must have add on for consoles, tvs, and controllers. Makes replacing them super easy and affordable.

We always get protection in our electronics, so great

I knew my Elite series 2 Xbox controller would malfunction within 2 years given Microsoft's track record. I went to replace or repair the controller but it was discontinued already. Geek squad refunded the controller no hassle no problem

Worked great had a faulty problem with the item and had the coverage and boom they replace it no problem.

Great deal and protection plan even if you think you wont need it its always a great idead to add it to importan things.

Its always best to get a protection plan on things. You never know what could happen!

Geek squad protection offers peace of mind. Todays electronics aren't made to last, so get the warranty and give yourself some extra time

Always whit the best customer services , having an appointment is super fast the service and quick solution

When buying expensive laptops, headsets, OLED screens, paying for the insurance cannot be beat the insurance. Never ever have I had a problem using Best Buy's insurance. They make it easy and painless.

They took care of me right away. I needed to return a damaged headset. Very happy with the service.

Geek squad protection is a must for all Best Buy products it means no reason to pay double when inevitably something doesn’t work

Quick and easy service, customer support from geek squad was excellent

I will not buy products without the Best Buy warranty! It’s the best any store has to offer! No hassle ever, just walk in and get new item!!

I've used this service more than once and it saved me from having to spend more money to get a new product.